Scam using Apple caller ID

It is unfortunately a fairly common scam. Apple's instructions from Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support are in the excerpt below:

Scammers may spoof legitimate company phone numbers and use flattery and threats to pressure you into giving them information, money, and even iTunes gift cards. If you get an unsolicited or suspicious phone call from someone claiming to be from Apple, just hang up.

You can report fraudulent tech support calls to the Federal Trade Commission (U.S. only) at www.ftccomplaintassistant.gov or to your local law enforcement agency.

Also be aware that Apple doesn't make unsolicited phone calls. If there was a problem you would be notified when attempting to log in, including when logging into this forum.

Also, the caller id number shown on scam and marketing calls is frequently not the number actually originating the call. The number is often spoofed.

One option to consider is Settings > Phone > Silence Unknown Callers. See: Detect and block spam phone calls - Apple Support

Scams like the one you describe are terrible and there's often little if any recourse. You might consider contacting your credit or debit card company, through which the money you lost was channeled. They may have fraud protection policies that might apply. As for reporting the sam with the hopes that it won't happen to others, that's a great thought and kind of you to be concerned with. The Apple Support article I linked to int he beginning of this post notes that:

If you get a suspicious phone call or voicemail

Scammers may spoof legitimate company phone numbers and use flattery and threats to pressure you into giving them information, money, and even iTunes gift cards. If you get an unsolicited or suspicious phone call from someone claiming to be from Apple, just hang up.

You can report fraudulent tech support calls to the Federal Trade Commission (U.S. only) at www.ftccomplaintassistant.gov or to your local law enforcement agency.

Good luck.

JDee