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Signed me out of mail and am unable to sign back in.

I just noticed that I was signed out of my mail app and when I go to log back in it says “could not sign in. This icloud account has already been added to your iphone” but I don’t see my emails????? So where are they and why wont it let me sign in...

iPhone 8, iOS 13

Posted on Sep 3, 2020 5:04 PM

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Question marked as Top-ranking reply

Posted on Sep 4, 2020 3:15 PM

Hey there, Cam_Br0!


It sounds like you're having issues with your iCloud Mail account, and this error message about it already being added to the iPhone.


It seems like the Mail feature is not enabled for the iCloud account, and that is why this error message appears. To check, go to Settings > Password & Accounts > iCloud.

Once here tap on "iCloud" and then make sure Mail is turned on or has a green button next to it. If it doesn't, turn it on then go to the Mail app and you should be able to access your iCloud mail account. It may take a bit of time for your mail data to sync to your device.

Here's more information if you need it.


Take care!

1 reply
Question marked as Top-ranking reply

Sep 4, 2020 3:15 PM in response to Cam_Br0

Hey there, Cam_Br0!


It sounds like you're having issues with your iCloud Mail account, and this error message about it already being added to the iPhone.


It seems like the Mail feature is not enabled for the iCloud account, and that is why this error message appears. To check, go to Settings > Password & Accounts > iCloud.

Once here tap on "iCloud" and then make sure Mail is turned on or has a green button next to it. If it doesn't, turn it on then go to the Mail app and you should be able to access your iCloud mail account. It may take a bit of time for your mail data to sync to your device.

Here's more information if you need it.


Take care!

Signed me out of mail and am unable to sign back in.

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