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Our MAC pro purchased more than 6 years ago, we lost the invoice and now we could not retrieve firmware password. Would you please advise how we can solve it?

Our MAC pro purchased more than 6 years ago, we lost the invoice and now we could not retrieve firmware password. Would you please advise how we can solve it?

Posted on Sep 4, 2020 8:16 AM

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Posted on Sep 4, 2020 9:22 PM

If you don't recall the password, then you will not be able to disable the firmware lock. If you want Apple to remove the firmware lock, then you need to provide valid proof of purchase which usually requires having a receipt showing the system serial number on it as well as your name. The EFI Firmware Password is a security feature so these are your only options unless there is a way to disable it from your iCloud/AppleID account via FindMy (I don't there is a way, but it is something to check out)?

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Question marked as Top-ranking reply

Sep 4, 2020 9:22 PM in response to Danthao83

If you don't recall the password, then you will not be able to disable the firmware lock. If you want Apple to remove the firmware lock, then you need to provide valid proof of purchase which usually requires having a receipt showing the system serial number on it as well as your name. The EFI Firmware Password is a security feature so these are your only options unless there is a way to disable it from your iCloud/AppleID account via FindMy (I don't there is a way, but it is something to check out)?

Our MAC pro purchased more than 6 years ago, we lost the invoice and now we could not retrieve firmware password. Would you please advise how we can solve it?

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