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How do I get my photos off when I’m stuck on the white logo

I want to get my iPhone 8 Plus photos off of the phone before restoring it. It was at max storage capacity and suddenly will not turn back on. It stays stuck on the white background Apple logo screen and attempts to restart by itself until it gets back onto the screen. I would like to save my photos. How can I salvage this?

iPhone 8 Plus, iOS 13

Posted on Sep 4, 2020 12:57 PM

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Posted on Sep 4, 2020 12:59 PM

You can’t. Backups must be made before they are needed.

Are you sure you didn’t do ANY of these ways of preserving photos?


  • iCloud photo sync
  • iCloud backup
  • iTunes backup
  • Transfer your photos to your computer via USB cable
  • Apple Photo Stream
  • Sync to Google Photos
  • Sync to some other photo archiving service such as Shutterfly
  • Sync to Dropbox
  • Sync to box.com
  • Sync to Microsoft OneDrive
  • Sync to Amazon Photos
  • back up to Livedrive
  • Backup to any other backup or archiving service

If the answer is no to all of the above your photos are gone forever.


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5 replies
Question marked as Best reply

Sep 4, 2020 12:59 PM in response to RS1288

You can’t. Backups must be made before they are needed.

Are you sure you didn’t do ANY of these ways of preserving photos?


  • iCloud photo sync
  • iCloud backup
  • iTunes backup
  • Transfer your photos to your computer via USB cable
  • Apple Photo Stream
  • Sync to Google Photos
  • Sync to some other photo archiving service such as Shutterfly
  • Sync to Dropbox
  • Sync to box.com
  • Sync to Microsoft OneDrive
  • Sync to Amazon Photos
  • back up to Livedrive
  • Backup to any other backup or archiving service

If the answer is no to all of the above your photos are gone forever.


How do I get my photos off when I’m stuck on the white logo

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