how to backup me iphone when its freeze on the apple logo
how to backup me iphone when its freeze on the apple logo
iPhone 8 Plus, iOS 13
Question marked as
Top-ranking reply
You can't back up your phone if it is not starting up properly.
You would have had to already have a backup before that happens.
To solve the issue you are having:
If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support
But that is not a guaranteed solution, you might have to wipe your phone, or it might need service.
You can also:
Contact Apple for support and service - Apple Support
Good luck!