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how to backup me iphone when its freeze on the apple logo

iPhone 8 Plus, iOS 13

Posted on Sep 4, 2020 8:24 PM

Top-ranking reply

Level 8

39,487 points

Posted on Sep 5, 2020 4:40 AM

You can't back up your phone if it is not starting up properly.

You would have had to already have a backup before that happens.

To solve the issue you are having:

But that is not a guaranteed solution, you might have to wipe your phone, or it might need service.

You can also:

Good luck!

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