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app is not updating

when updating it pops up a message that the item was refunded or purchased with different Apple ID. What it means. It is a brand new Mac Air.

Posted on Sep 4, 2020 8:47 PM

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Question marked as Top-ranking reply

Posted on Sep 4, 2020 8:53 PM

Click here and follow the instructions. If you can't accept them into your Apple ID and didn't customize your order with paid preloaded applications, delete and redownload them.


Preloaded copies of Pages, Numbers, Keynote, iMovie, GarageBand, and other applications on a custom order don't have an Apple ID stored inside them.


(183769)

1 reply
Question marked as Top-ranking reply

Sep 4, 2020 8:53 PM in response to mohikontok

Click here and follow the instructions. If you can't accept them into your Apple ID and didn't customize your order with paid preloaded applications, delete and redownload them.


Preloaded copies of Pages, Numbers, Keynote, iMovie, GarageBand, and other applications on a custom order don't have an Apple ID stored inside them.


(183769)

app is not updating

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