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Telephone call said to be from Apple

I got a call from someone who said she was from Apple and there had been suspicious activity with my iCloud account, and I should press 1 to speak to a representative. I hung up because the call had used a local number (supposedly). Would Apple ever call me about suspicious activity on my iCloud account?


Posted on Sep 5, 2020 12:57 PM

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Question marked as Top-ranking reply

Posted on Sep 5, 2020 1:00 PM

No. Apple doesn't make unsolicited phone calls. If there was a problem you would be notified when attempting to log in, including when logging into this forum. Also see: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


Also, the caller id number shown on scam and marketing calls is frequently not the number actually originating the call. The number is often spoofed.


One option to consider is Settings > Phone > Silence Unknown Callers. See: Detect and block spam phone calls - Apple Support

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Question marked as Top-ranking reply

Sep 5, 2020 1:00 PM in response to Wiglafsweord

No. Apple doesn't make unsolicited phone calls. If there was a problem you would be notified when attempting to log in, including when logging into this forum. Also see: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


Also, the caller id number shown on scam and marketing calls is frequently not the number actually originating the call. The number is often spoofed.


One option to consider is Settings > Phone > Silence Unknown Callers. See: Detect and block spam phone calls - Apple Support

Telephone call said to be from Apple

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