Album artwork not downloading/showing in iTunes on purchased music

Same problem here. Yesterday I bought 2 albums on iTunes. Downloaded just fine BUT with no artwork.

Earlier in the evening I loaded up 4 CD's onto my Mac and the album art was loaded instantly without even having to request it. Strangely it seems going back to buying used CD's to import is now a more efficient practice.

I'm on a new iMac running Catalina 10.15.7

I have had the same issue since Apple made the switch from iTunes to Music. The artwork is in Music, but when you download the song, the file icon does not have the artwork, just a generic music file icon.

It's very frustrating because I use iTunes Match and I download all of my music onto a flash drive to play in my car; I no longer see the album artwork on my car's display for songs I downloaded since the change.

I was hoping it would be fixed in Big Sur, however still having the issue.

I’ve got a similar problem. All my albums had artwork but since I recently updated iTunes some of the artwork is missing. I clicked on get artwork but that didn’t help. It looks like the only thing I can do it search for the picture on the internet and add the artwork manually

Hi BluKeys and All,

I had this same issue, i.e. purchased an album from iTunes and downloaded all of the songs to my Mac but the Artwork didn't show. After much Googling (which also brought me here) I found so many different solutions involving backing up and then deleting my library so I could rebuild it, but it all looked so overly complicated.

In the end, the way I resolved this was by opening the Music/iTunes App on my Mac, going to the account menu at the top of the screen and clicking sign-out. I deleted the album in question (sending the files to my bin) and then signed back into my account via the same menu (had to enter my username and password). This put the album back in my recently purchased with the artwork showing, I then hit the cloud icon to download the files to my Mac.

Hope this helps those of you with the same issue.

Hi J_castro, 

Thank you for reaching out to Apple Support Communities. 

From your post, it would appear that your Mac is missing some album artwork in the Music app. We would love to help. This article has the steps to Add artwork to content in Music on Mac - Apple Support.

We hope that helps. Reach back out with any questions. 

Best Wishes!

Thanks for providing a simple answer to a vexing problem. Manually adding artwork gets highly tedious. Apple should take note of this answer. The issue is effecting a bunch of people

New purchase downloaded without album art recently. I applied Shaft80 remedy and it did indeed work. Irritating glitch it seems Apple should be able to fix easily. What up?

Thanks

Hi,

I've tried following the steps offered above but I'm still having issues.

When I attempt the steps File > Library > Get Album Artwork, I get an error message saying "could not get artwork for some albums." This occurs for me on albums I've purchased on iTunes recently (within the last 2 weeks). Artwork doesn't appear on the album cover view or on individual song's information tabs.

Would appreciate a bit of help :)

I am seeing the same issue as well. Hopefully Apple can fix this bug. I just purchase a couple of songs and albums and half of them do not have the artwork and the download the artwork is not working. I never had this issue when using iTunes, so there seem to be a bug with the communication between the music apple application and DB. I am running the Catalina 10.15.6 OS and Music version 1.0.6.10.

On further examination I discovered many missing album covers in my Library where they once had been.

I signed into iTunes Match and all was healed. All Album Art in place including the new purchases. Go figure.

Might not be a universal solution but perhaps worth looking into.

I have had the same issue with album artwork, I've done everything you said, but (stupid question) where is this cloud icon????? I don't see it in iTunes. I hate cloud anything and this is very frustrating.

Hi, once you've signed back in, if you go to recently purchased, you should see the album. Hover over the album with your cursor and there should be a cloud icon on the bottom of the cover art appear, click this and it'll download. This is how it works for me, but I'm using a Mac (not sure if you're using a PC?). Also, this of course will only work if you've purchased the track from Apple.

No problems - glad it worked for you. I noticed the other day that the album art that was affected for me originally had disappeared again, so I had to repeat the process. Not sure why there seems to be a glitch with just some albums.

This worked for me! Thanks very much for the solution