I can’t add a payment option to my account. How to fix?

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Level 1

8 points

I can’t add a payment option to my account. How to fix?

I am part of a family sharing group so the only payment option I currently have is the card that the organizer put. I want to add a new payment option to my account for my use only.

According to this support article (https://support.apple.com/en-us/HT201266) I should be able to change/add payment options by going to Settings > Apple ID > Payment and Shipping. However when I do this I get no option to add a payment option. I’m only given the option to add a shipping address and the edit button on the top right corner is greyed out.

I already made sure that my phone is updated so idk what else to do.

Posted on Sep 6, 2020 2:43 PM

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Answer 1

Top-ranking reply

Eric Root

Level 10

685,209 points

Sep 6, 2020 2:46 PM in response to KevinsIpod

If you are a member of family sharing, the only payment method that can be on file is the organizer's card. Buy/redeem iTunes Gift cards to the account. Charges will be deducted from the account balance before the organizer's credit card is charged.

App Store & iTunes Gift Cards by Email.

Gift cards redeem.

Gift Card - can’t redeem.

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