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My ipad is disabled after attempts to unlock the same. Need help on how I can reinstate back?
I tried various things like downloading the itunes12 on my windows machine, but it does not show me devices options. Also I dont have mac. So kindly suggest how I can reinstate back my ipad in usable mode.
iPad, iOS 11
Pay attention to the specific gestures you have to perform while connecting your disabled device to your computer, as per this support article:--> If you forgot the passcode on your iPad, or your iPad is disabled
Regards
Giulio
Pay attention to the specific gestures you have to perform while connecting your disabled device to your computer, as per this support article:--> If you forgot the passcode on your iPad, or your iPad is disabled
Regards
Giulio
This support page should speak for itself:
If your computer doesn't recognize your iPhone, iPad, or iPod - Apple Support
If your iPad is disabled, or you have forgotten your iPad passcode, you’ll need to follow this process:
If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support
You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).
You’ll also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:
To recover your credentials, you’ll need access to one of the following:
Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.
More information about recovery of your AppleID:
If you forgot your Apple ID - Apple Support
More information about recovery of your AppleID password:
If you forgot your Apple ID password - Apple Support
When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:
Hi,
I am trying to followup supplied link from morning, but its not working for me. Till morning, when I was trying to click on Home button while starting nothing was coming up, but now its linked to itune on my ipad, but there is nothing I can do in itunes app. Can you kindly guide for next steps.
Seems like my windows laptop is not able to recognize device and I am seeing issues with cable. Do we have any solution to this problem? I have another laptop which is linux ubuntu, can I perform certain activities there to gain ipad access?
Next steps are provided in the link I already posted.
Take also a look at this support video:
https://www.youtube.com/watch?v=7s8-zLG9ySQ
Regards
Giulio
Sorry no, a computer running Linux can't be used.
In your situation, I'd recommend that you ask for help at an Apple Store or Authorized Service Provider.
Regards
Giulio
ipad is disabled. please connect to itunes
