You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Albert_63
Albert_63 Author
User level: Level 1
4 points

bluetooth mouse only works when setting page is open

Hi, I am using bootcamp and windows 10. Suddenly my bluetooth mouse only works when the settings page is open.. and sometimes not even then. I tried everything:


  • power management broadcom network adapter
  • broadcom driver back to earlier version
  • bluetooth radio on enable
  • bootcamp windows support software newly installed


I am running out of options.. every other post finally solved the problem with one of the above measure.. What else can I do?


best regards Albert

Windows, 10

Posted on Sep 7, 2020 1:24 AM

Reply

Similar questions

12 replies
User profile for user: Albert_63
Albert_63 Author
User level: Level 1
4 points

Sep 14, 2020 12:02 AM in response to Loner T

Good morning,


I paired the BT mouse in MacOS and it works.. it does not work in Windows. I did not pair as suggested. After pairing the mouse worked for a short time in windows and quit again.. It started working again after opening the bluetooth setting page until I hit a key on the keyboard. This can be repeated multiple times.. opening settings page and use the mouse until I hit a key..

Reply

bluetooth mouse only works when setting page is open

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up