Mpow USB Headset not working

I just purchased a Mpow headset for work it has a usb and a headphone jack. When I use the usb the sound continues to come from the laptop speakers. I have already gone to system preferences to add the headset. When I use the headphone jack it works just fine but I would prefer to use the usb line b/c that has controls easily accessibly to me when I am working. What can I do to make the usb port work? My laptop usb port works all other times.

Posted on Sep 8, 2020 8:13 AM

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Mpow USB Headset not working

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