my iphone 6 has sound and ringer turned on but remains silent. how can I turn off silent please

my iphone 6 has sound and ringer turned on but remains on silent. It will vibrate but not ring. Under do not disturb which is turned off, there is silent always or silent when phone locked options, how can I turn there off please as I want it to ring at all times

iPhone 6, iOS 12

Posted on Sep 9, 2020 2:32 AM

Reply
Question marked as Top-ranking reply
1 reply
Question marked as Top-ranking reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

my iphone 6 has sound and ringer turned on but remains silent. how can I turn off silent please

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.