iCloud issues support customer call

Im been received seceral phone call from someone name *** saying may someone is using my ICloud from this phone number ***, can someone explain me or tell me if this is an apple representative?


[Personal Information Edited by Moderator]



iPhone 7, iOS 13

Posted on Sep 9, 2020 11:36 AM

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Posted on Sep 9, 2020 11:38 AM

Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to ignore the calls or hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

4 replies
Question marked as Top-ranking reply

Sep 9, 2020 11:38 AM in response to jeannvie

Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to ignore the calls or hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

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iCloud issues support customer call

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