Only if you have blocked the vent on the rear of the computer. Be sure there isn't a clear covering that needs to be removed. You should also remove the protective covering on the display and the foam pad that was on the keypad.
If the problem persists, then return the machine along with all packaging and your dated receipt and ask for a replacement. You have 14-days from the date of purchase in which to return it to the store or to contact Apple and arrange a product return.
Make an appointment at the Apple Genius Bar for service after the stores re-open. If you need to find an Apple Store - Find a Store - Apple. Also, see How to find your nearest Apple Authorized Service Provider (AASP) or Distributor (AAD). You may also get Apple authorized service at a local Best Buy or contact Apple Support for more options.
Contacting Apple Customer and Support Service
- Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
- If you just purchased the product, then you get 90 days of free telephone support from the date of purchase of your Apple product.
- Primary support help at Contact Support.
- To contact product and tech support: Contacting Apple for support and service including international calling numbers.
- Product Service and Repair information.
- Apple Service Programs.