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Level 1

16 points

Sounds and Haptics - Not Working - iOS 13.7

Does anyone else experience issues with sounds (keyboard clicks, ring volume, lock sounds etc) and haptics randomly turning off?

All the settings show as on (see screen shot) but for whatever reason the sounds and haptic feedback isn’t working.

A reboot fixes this but during the course of the day the problem returns without clear reason why.

The phone is not on mute and the ringer and phone volume is set loud enough to hear.

Taking the screen shots, listening to music; work fine. As does audio of a phone call (but the ringer won’t ring).

Issue was present in iOS 13.6.1 (if I recall previous iOS version correctly) and remains in 13.7.

iPhone XS, iOS 13

Posted on Sep 9, 2020 8:52 PM

Top-ranking reply

Level 4

1,008 points

Posted on Sep 10, 2020 7:16 AM

Hi, to isolate if it's a software issue, try the following:

Make sure to download the latest iOS update on your phone, go to Settings > General > Software Update.

Go to Settings > General > Reset > Reset All Settings. And test your phone.

If the issue still persists, it would be best to restore your phone & install a fresh copy of the iOS software.

And test your phone again.

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