Resolution on Dell U4919DW with MacBook Pro 2017 two Thunderbolt

Hi - i just bought a very nice Dell U4919DW 49" up to 5120 x 1440 Pixels.

Before i bought it i had a look for the specs of my machine which are:

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"Video Support

Simultaneously supports full native resolution on the built-in display at millions of colors and:

  • One display with 5120-by-2880 resolution at 60Hz at over a billion colors
  • Up to two displays with 4096-by-2304 resolution at 60Hz at millions of colors
  • Up to two displays with 3840-by-2160 resolution at 60Hz at over a billion colors

Thunderbolt 3 digital video output"

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But now the maximum to get resolution is 3840 x 1080 px


Ok - i ve got a machine with the Intel Iris Plus Graphics and i found in other posts,

that other machines with AMD Radeon do not have this problem.


But it can not questionned that if the official specs of the machine

are telling it IS doing 5120-by-2880 it should do it ( more than ever when its working with AMD )


Can anybody tell me how to handle that with the Apple support ? - I just bought both hardware

components because of this desired ( working ) set up. And now i feel really a bit kidded...

Thanks in advance for any advice


MacBook Pro Retina

Posted on Sep 10, 2020 9:19 AM

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2 replies

Sep 10, 2020 9:29 AM in response to Til

The 2000 model year 13-in models work as you might expect.


Older 13-in models will require TWO ThunderBolt (or Mini DisplayPort, or USB-C display) cables and Picture-by-Picture in the display with "Extended desktop" in the Mac to attain resolutions higher than 4096 wide.


15-in models use the Discrete graphics chip and should work directly with one cable, provided that cable is rated for "5K".

Sep 10, 2020 10:06 AM in response to Grant Bennet-Alder

Thanks Grant - this is a working workaround.

Not very Apple-like, because not really "plug-and-play" nor userfriendly, nor reasonable in broader sense of using the input options of the monitor ;-) - anyway i think i can live with your "tweak" until i bought a machine which is able to connect with just one cable :-) - thanks again from Switzerland

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Resolution on Dell U4919DW with MacBook Pro 2017 two Thunderbolt

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