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Hi. My Xr seems to be frozen. When I press the power button my screen lights up and indicates charge level but it will not respond to swipes. When I press the pwr button again the screen goes dark. Soft restart does not work. Ideas?
[Re-Titled by Moderator]
iPhone XR, iOS 13
see if this support article helps
If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support
see if this support article helps
If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support
iPhone Xr frozen, lights up but doesn't respond to swipes
