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nfc not connecting with terminals

Everything appears to be working. Online diags say Everything is ok. Wallet opens card, I’d works and icon to place near reader shows but it fails to connect to any terminal to complete transaction. No error message appears the icon just sits their.

Its as though it thinks it is working but no signal is getting out. Antenna dislodged maybe ? I did drop it onto a wooden floor from about 3 feet a few weeks ago but it has a Spigen shock proof case on. Trouble is I’ve never used Wallet on this phone before so I don’t know if it’s ever worked. Options ?

iPhone XS Max

Posted on Sep 11, 2020 5:34 AM

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Question marked as Top-ranking reply

Posted on Sep 11, 2020 7:03 AM

We cannot troubleshoot NFC issues here. Option one is make an appointment with the nearest Apple Store Genius Bar for an evaluation. option B is go here - Contact Support to see if they can run a diagnostics while you chat.

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nfc not connecting with terminals

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