The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I’m having issues updating the app Procreate on my iPad. Whenever i try to update it, I’m asked to put in my Apple ID password. But after I put it in, it always says the verification failed. I double checked my password and made sure to put it in correctly, but it still failed. Then, I changed my password entirely and put it in again, but it still failed. I don’t know what’s causing this issue.
iPad, iPadOS 13
One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID.
Updating Issues
