Update payment method

I have been trying to update my payment information and have not been able to. For the last week! It is so frustrating. I have gone through the web, through my settings and nothing. What do I do? Why is it so hard to di make this change? Make it easier.

Posted on Sep 11, 2020 2:49 PM

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6 replies

Sep 14, 2020 9:48 AM in response to elicena

I totally agree with the frustration over difficulties in updating anything with iCloud, iTunes, Apple, etc. Why in heavens name do you send a "do not reply" email saying I need to update my payment method (which by the way is perfectly fine, so I don't understand why I need to update it), and then I try all the different options I can find only to not be able to do this. I'm exasperated every time I have to deal with this account.

Sep 11, 2020 6:48 PM in response to elicena

What happens when you try? Error message(s)?


If necessary, contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call      


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



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Update payment method

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