document disappeared on Macbook Air. I-cloud is on.
Document disappeared on Macbok Air. I cloud is on.
MacBook Air 13″, macOS 10.15
User profile for user:
raina_b22
User level:
Community Specialist
Hello Racoons47,
It sounds like you're missing a file that was saved with iCloud Drive. We're happy to pass along some information to assist. We recommend the steps in the section "How do I get back files that I deleted?" from our article here: iCloud Drive FAQ
If you don't see the file, we'd recommend checking from a different device or the iCloud website to see if it's saved there. Additionally, if you use Time Machine we'd recommend checking a local snapshot to see if the file is there. The steps here can assist: About Time Machine local snapshots
We hope that helps.
Best!