You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Is there a preference plist for playing DVD or CD that might be corrupt?

Is there a preference plist for playing DVD or CD that might be corrupt?

Why does my ATAPI OPTIARC DVD RW AD-5680H: Revision: 3AHB spit out all DVDs CDs? After pulling in the discs the drive just ejects them after a few seconds.

My great running Late 2009 iMac 10,1 Model A1311 does not play any DVD, CD!

I went through all the resets, credit card cleaning several times. Reinstalled system 10.10.5 no luck!

Is there a preference plist for playing DVD or CD that might be corrupt?

Thank you for your time and patience.


iMac, OS X 10.11

Posted on Sep 11, 2020 5:38 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 12, 2020 12:19 PM

Does it make any attempt to read the CD? You can usually hear the laser assembly moving back & forth trying to read the CD. If it is making attempts to read the CD, then maybe the laser/lens assembly is dirty (use a CD cleaning disc to attempt to clean it), or the CD may be defective (CDs can degrade over time) or scratched/dirty.


Is the CD one which someone burned (aka created) or is it a retail/factory made disc?


Have you tried a DVD in the drive? Sometimes when the laser assembly begins to fail the laser will become too weak to be used for reading discs. Sometimes a DVD can be read when a CD cannot (or vice versa). If this is the case the optical drive is failing.

Similar questions

4 replies
Question marked as Top-ranking reply

Sep 12, 2020 12:19 PM in response to Walter Wedler

Does it make any attempt to read the CD? You can usually hear the laser assembly moving back & forth trying to read the CD. If it is making attempts to read the CD, then maybe the laser/lens assembly is dirty (use a CD cleaning disc to attempt to clean it), or the CD may be defective (CDs can degrade over time) or scratched/dirty.


Is the CD one which someone burned (aka created) or is it a retail/factory made disc?


Have you tried a DVD in the drive? Sometimes when the laser assembly begins to fail the laser will become too weak to be used for reading discs. Sometimes a DVD can be read when a CD cannot (or vice versa). If this is the case the optical drive is failing.

Is there a preference plist for playing DVD or CD that might be corrupt?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.