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macbook pro usb-c ports stopped working

Hello,

My Macbook Pro (A1990) has ceased charging. In fact, all USB-C ports stopped working. I have reset SMC several times, as well as NVRAM reset several times. This happened a little while ago, which prompted me to look at the battery. It was bulging. So, I replaced the battery a few weeks ago. Everything was fine until a few days ago, when the new battery stopped charging and the external mouse stopped working. I tested with a different charger (from my work MacBook) and a different peripheral. No ports are functional now.

The system had been running hot before the battery replacement. Wondering if the logic board got damaged and is now presenting symptoms via the USB-C ports. Or, if the battery replacement affected the USB-C ports functionality - not sure of the board layout to know if the USB-Cs have dependency on the battery controller board. This system isn't that old. If I am marching toward a logic board replacement, I would not be too happy. This system also has the infamous keyboard issue (haven't sought replacement yet, as I mostly docked to an external keyboard).

Looking for advice as to the likely culprit. So, I can figure probability on cost.


MacBook Pro 15”, macOS 10.15

Posted on Sep 12, 2020 5:37 AM

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Posted on Sep 12, 2020 5:49 AM

Go for the keyboard repair, it means the entire lower case will be replaced. Once it's done, if the problem persists, you'll know for sure it is in the logic board since it's the only thing that'll last from your actual machine.

Don't wait too much. Soon Apple can just kill the free repair of keyboards and you'll be left in the rain.

Maybe after replacing the lower case, Apple finds out that the USB-C is down and works on something to help you out (or just prompts you with a logic board price list 🤷‍♂️).

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2 replies
Question marked as Top-ranking reply

Sep 12, 2020 5:49 AM in response to tbrady98

Go for the keyboard repair, it means the entire lower case will be replaced. Once it's done, if the problem persists, you'll know for sure it is in the logic board since it's the only thing that'll last from your actual machine.

Don't wait too much. Soon Apple can just kill the free repair of keyboards and you'll be left in the rain.

Maybe after replacing the lower case, Apple finds out that the USB-C is down and works on something to help you out (or just prompts you with a logic board price list 🤷‍♂️).

macbook pro usb-c ports stopped working

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