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Touch ID will no longer work

My touch ID for my fingerprint will no longer work on my six hours I went to settings trying to add a fingerprint it won’t let me. And it keeps telling me they were print cannot be used on this iPhone. Any help Would be greatly appreciated. Thanks Dawn S.


[Edited by Moderator]



Posted on Sep 12, 2020 7:22 AM

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Question marked as Top-ranking reply

Posted on Sep 12, 2020 7:37 AM

Go to Settings > Touch ID & Passcode and make sure that iPhone Unlock or iTunes & App Store is on, and that you've enrolled one or more fingerprints. Try enrolling a different finger.


If Touch ID isn't working on your iPhone or iPad - Apple Support

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Touch ID will no longer work

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