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vijeta80 Author

Level 1

4 points

forgot my passcode and security questions

HI Team,

I have iphone and ipad. For last few months, I havent used the ipad and fogot the passcode. So, I tried to reset the password, but even I forgot my security questions. After going through online documentation, I tried restoring the ipad. Now, I am not able to login. Username for iphone is ****@ gmail.com and ipad is ****@ icloud.com.

Can you please support me in this

[Email Edited by Moderator]

Posted on Sep 13, 2020 6:05 AM

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Level 5

5,531 points

Posted on Sep 13, 2020 6:11 AM

Hello,

You can follow this guide to reset your forgotten security questions (If you forgot the answers to your Apple ID security questions - Apple Support).

Drake

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Level 5

5,531 points

Sep 13, 2020 6:11 AM in response to vijeta80

Hello,

You can follow this guide to reset your forgotten security questions (If you forgot the answers to your Apple ID security questions - Apple Support).

Drake

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Level 10

684,135 points

Sep 13, 2020 6:16 AM in response to vijeta80

If you can recover the security questions, use the below for the password recovery.

Enter the Apple (iCloud) ID and click Forgot Password.

Apple ID - Manage

Apple ID – Forgot Password

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forgot my passcode and security questions

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