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glitches w/ iPhone 6s since updating to 13.7

I have some sudden glitchy things going on w/ both iphone 6S and iPad Pro since updating to 13.7 - not sure if thats the cause or not.

I back both up on my computer thru iTunes. Suddenly itunes doesnt mount either one. It no longer puts either into charging mode either. No connections have changed, still going thru a powered usb hub.

So I suddenly can't back up or charge by connecting to computer & using iTunes.

Also (and again not sure if related) I have an iRig audio interface box that flows audio from my stereo into iPad or iPhone to add music while shooting a tabletop video. Suddenly thats no longer possible. The interface may have become defective, but the timing seems suspect too.

Has anyone had these issues?

FYI - Mac Mini running Sierra.

Thanks for any help

Duane

iPhone 6s, iOS 13

Posted on Sep 13, 2020 6:18 AM

Best reply

karina184

Community Specialist

Posted on Sep 14, 2020 7:54 AM

Hi DSusername,

We see after updating you currently can't see the device while connected to iTunes. If your computer doesn't recognize your iPhone, iPad, or iPod, will show if the computer itself is seeing your devices.

Best wishes.

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glitches w/ iPhone 6s since updating to 13.7

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