I have a program I use and about a year ago it stopped working on my desktop because of an I/O error. I've done a work around as I am still able to use it on my laptop but I want to fix this problem and just cannot.
Anyone know how?
Its a software program downloaded from internet that I subscribe to.
iMac 27″, macOS 10.15
Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode?
Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.
Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode?
Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.
I have to agree with HWTech. Something is off with your Fusion Drives Performance.
You have piled on a lot of third party User Launch Agents and Login Items set to open at Login.
It would be best to remove some or all of those items that are set to starting up at Login and/or add another 8 to 16GB of RAM.
Im running 10.15.6....this problem I dont think is a compatibility issue. I think its something else becuase Im running 10.5 on my laptop and it works just fine.
The issue is I try contact the software company for help but I never get responses( I know...bad sevice) but is doens thelp me get my information from the software that I need.
Thankyou
You provided the report for the SSD. Please provide the DriveDx report for the hard drive.
The report I provided is the report it creates.
i tried.....not sure its entering safe mode though. I have a wirless keyboard and not sure it's engaged because 'safe mode' to me doesn't look like it used to. Does it look any different these days?
Saying that I tried multiple times startign up in safe mode and the problem still persists
When doing a Safe Mode restart begin holding down the Shift key when you see the Apple symbol, continue holding it down until the computer restarts. It will indicate in the upper right corner that it is in Safe Mode.
saffala wrote:
I have a program I use and about a year ago it stopped working on my desktop because of an I/O error. I've done a work around as I am still able to use it on my laptop but I want to fix this problem and just cannot.
Anyone know how?
Its a software program downloaded from internet that I subscribe to.
What macOS are your desktop and laptop running?
If the laptop is running an older macOS, then I would check to see if Shop'NCook is macOS 10.15 Catalina compatible.
I know this sound "stupid" but I cannot get my desktop to enter 'safe mode'.
I've done it many times over the years to fix problems, it just seems as though the wirless keyboard does not engage until the "log in" page. I wish I had an old wired keyboard....seems redamentary. any ideas why?
Let us try another approach. Please do the following:
Please navigate to the Mac App Store or navigate to www.Etrecheck.com and download the free version of EtreCheck. Once you have you downloaded the app and installed it, please run the report and save it. This report will help us get a good idea
what has been installed on your system and help us be able to diagnose what may be wrong.
When you have your report, you can attach it when you reply to this message and we can then review it and help you determine what is needed to get your system running well again.
For instructions on how to download your EtreCheck report and attach it to your reply to this message please click https://discussions.apple.com/docs/DOC-250000211
If you are getting I/O errors it may indicate a failing hard drive. Run DriveDx and post the health report for the hard drive portion of your Fusion Drive setup. Post the report here using the same method you used for the EtreCheck report.
You provided the report for the SSD again. You need to select the other drive listed on DriveDx. Try clicking on the other "Macintosh HD" icon and make sure to post the complete report here using the "Additional Text" icon which looks like a piece of paper.
data initialization "I/O error"
