Cant update iOS, NO SERVICE, cannot access cellular data ! 1 month ago

Since you have an iPhone 7 see if this applies to your phone—>iPhone 7 Repair Program for "No Service" Issues - Apple Support

Maugnetdubs Said:

"Cant update iOS, NO SERVICE, cannot access cellular data ! 1 month ago: [...]i was trying to update to iOS 13.6.1 and now to 13.7 but iOS CANNOT BE UPDATED. i need the calls pls dont make me buy a new phone because it gonna be a Huawei. COME ON Apple Guys!!!"

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To Perform an Update, Refer to the Following:

A. Disable Cellular:

It will not update with cellular enabled. So, if Cellular is enabled, disable it, then proceed with the update.

B. Update an iPhone:

Update your iPhone using:

• the iPhone itself
• a Mac, or
• a PC, even

How to do so....

Two Major Steps: - Backup then Update

1. Backup First: Make a backup of your device using iCloud or your computer

2. Then, Update Using these Links:

• On the iPhone itself: Update your iPhone, iPad, or iPod touch - Apple Support
• From a Mac: Update software on iOS devices in iTunes on Mac - Apple Support
• From a PC: Update software on iOS and iPadOS devices in iTunes on PC - Apple Support

Same problem, iPhone 7 256g, except I was able tobupdate after I went to iPhone/ Settings/iPhone storage and delete the existing update and reinstall over WiFi. But NOW I am still having issues with Cell - it’s saying no service and can’t use cell data until it’s updated! Wtf! I restart the phone or reset cell options and it works for a little while but then back to the same problem.

Maugnetdubs Said:

"Cant update iOS, NO SERVICE, cannot access cellular data ! 1 month ago: [...] Take for sure that on this pandemic situation CALLS and CELLULAR DATA ARE SO MUCH IMPORTANT!!!. anyway i could bought an iPOD instead of iPhone that only works with wifi. I want a refund cause i'm going to search a way to demand Apple."

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Thank you for the followup. Some Notes:

Getting this Serviced:

See the post that Laurence Finch posted above.

Getting a Refund:

Note that this is a User-to-User forum. No one here as any calls in refunds. We are not Apple. So, take that up with Apple.

Inform Apple of this via User Feedback:

Apple wont get back to your directly on thus, but the more feedback they receive on this, the more they will know what is going on and how it may have been troubleshoot.

1. Go Here: Feedback - iPhone - Apple
2. Select: "But Report" for the "Feedback Type"
3. Provide" a Link to this Post in the "Comments" Pane
4. Proceed from there as necessary

MysticLLamaHerder Said:

"Same problem, iPhone 7 256g, except I was able tobupdate after I went to iPhone/ Settings/iPhone storage and delete the existing update and reinstall over WiFi. But NOW I am still having issues with Cell - it’s saying no service and can’t use cell data until it’s updated! [...]I restart the phone or reset cell options and it works for a little while but then back to the same problem."

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Try Re-updating - Did you backup your iPhone as I mentioned above? If so restore from it. This is a pure example of why to backup prior to updating your device.

moath230 Said:

"September 2020 , I have the same problem , i updated it still has the same problem , i cant even use it what should do ? "

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Try Restoring from a Backup - Did you backup your iPhone as I mentioned above? If so restore from it. This is a pure example of why to backup prior to updating your device.

Reinstall iOS14 Anew:

You could reset you iPhone to an install screen. Once that is there - try installing it anew to iOS14. Do all as shown in the following link, including backing up your iPhone. Go Here: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support.

September 2020 , I have the same problem , i updated it still has the same problem , i cant even use it what should do ?