You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

No longer hear Music Preview in iTunes Store in Music

I go to the iTunes Store, bring up an artist, select an album, hover over the track number and it turns to a Play icon ... but when I click on it, I get the Drop Down Window offering 3 months free music. I click Not Now and it returns to the previous window and nothing plays.


I'm running Catalina 10.15.6


Thanks.

iMac 27″, macOS 10.15

Posted on Sep 13, 2020 4:13 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 13, 2020 4:29 PM

Video Guy,

When you click your cursor in the search bar, look at the upper right, and make sure you are looking in the iTunes Store, not in Apple Music.

3 replies

No longer hear Music Preview in iTunes Store in Music

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.