Lost all Strava workouts

Contact them but no reply.

I did another workout in the hope of triggering something. Suddenly my last 4 workouts from September appeared again but no more. Rest of history is still gone.

Thanks for taking the time to reply.

Yes, I have lots of Macbook backups, but I don't backup my iPhone locally so it doesn't really matter. I only do that when I switch iPhones.

I may be wrong, but I can't believe that deleting an app also deletes all references in the Activity app. On iPhone in Settings -> Privacy -> Health -> Uninstalled apps you have a list of apps that have interacted with Health but have been deleted. I thinks this is meant to preserve the relation with the correct app, maybe you just lose the icon. Furthermore: none of the training minutes have been deleted. It seems it just doesn't want to reassociate this data with the correct app and as such, all Strava workouts were deleted.

Is this a question or a suggestion to do it?

Unfortunately, my most recent backup is already from after the loss of workouts.

Hi Niqlash. Thanks for your reply but you're describing and referring to a different problem.

In my case, everything is being recorded fine. But past Strava workouts are not recognised anymore as real Workouts in the Activity/Fitness app after I deleted and reinstalled the Strava app.

2 screenshots from the Health app: one from a Strava workout that gets recognised as a Strava workout, and the other one doesn't. As you can see, the raw data of the 'correct' Strava workout ends with one specific Strava record, the 'bad' one doesn't (anymore).

@ingo2711: I've got a reply back from Strava:

If previous health data has been deleted, with our updated Health Kit integration, only the past 30 days will sync over to the Health app. This is also the same behavior for importing activities from the Workout app.

Terribly sorry about the inconvenience and please let us know if you have any other questions.

I will get back to them because I didn't delete any data, I only deleted the Strava app. I think it's still very strange that health (meta) data is being deleted when I just delete the app that recorded it. So if you do a clean install of an iPhone but you sync all your Health data with iCloud, you still lose all Workout info?

Yeah, I know. That's why I'm wondering why deleting just the Strava app would delete any Workout related info.

Even if I would do a clean install, I should keep all my Health data as mentioned above.