Level 1

4 points

Rescue the Outlook Files

Hi Everyone,

Made a stupid thing; I upgraded my wife's mac to Catalina and was using Outlook 2011, All e-mails are gone and now have problem with my wife :(

The server of their company only keeps the e-mail until to 2016 and she is c to me for all old e-mails. What can I do for now? Please help me

MacBook Air

Posted on Sep 14, 2020 9:55 AM

Reply

Similar questions

Lost e-mail folders in the "on my computer" section of Outlook 2016. After the last Apple software upgrade i was directed to a microsoft upgrade of outlook . The message "you'll need the latest version of outlook to use this database" appeared when i tried to open Outlook 2016. After contacting microsoft they advised to reset my profile which i did but subsequently all my e-mails in the subfolders are no where to be found . Business and personal. Are the files backed up somewhere outside of time machine? What are they called? How do i retrieve the files? If i use time machine which files do i need to restore back to where my mail contents were before they were lost. Does any one know how to recover these files?
852 2
How to recover inbox from Time Machine For reasons unknown, One of my four email accounts , the one at Comcast, deleted all of my "Inbox "and "Deleted items". Since this event these boxes appear to be operating normally at the present time. Can I recover the lost email files from my time machine which is save on a separate hard drive? If So How. The process I have previously used to recover other data from Time Machine does not find any files?
434 4
Need to restore individual email messages from Apple Mail client I do not use servers to hold my email; it is downloaded and then removed from servers. My work requires strict confidentiality. I use both Exchange and POP accounts and one or two IMAP accounts. I use Apple’s Mail client, exclusively - even for Exchange. In trying to restore a few individual email messages, the “Enter Time Machine” directive did not work as expected or as it previously did. I had noted this before but my frustration has reached the point of my having to report this now. Rather than being able to go to a particular email mailbox, go into Time Machine, and see the variations in time, invoking Time Machine would only go to finder. This is not what used to happen nor was it expected. Instead of a VERY simple and easily understood restoration of missing email messages, I had to go into ~/Library/Mail/V9/ and try to figure out the incomprehensibly and arbitrarily named folder to try to figure out which went with which. I restored that folder and the MailData folders to recover to where I needed to be. This is beyond the pale. Apple’s assumption here that people keep their email messages elsewhere is completely unreasonable, significantly reduces or constrains how people use their Macs. My Macintosh (3 of them) and my iPhone and my iPad, while supporting my personal life, are also indispensable parts of my professional life and work. Apple should keep this in mind when architecting such capabilities or, equally as important, eliminating them - especially without adequate warning! Please “restore” this capability - restoring individual email messages!!!
822 8

1 reply

Level 10

199,506 points

Sep 14, 2020 10:02 AM in response to mehilak

mehilak wrote:

Hi Everyone,

Made a stupid thing; I upgraded my wife's mac to Catalina and was using Outlook 2011, All e-mails are gone and now have problem with my wife :(

The server of their company only keeps the e-mail until to 2016 and she is c to me for all old e-mails. What can I do for now? Please help me

Office 2016, 2019 or 365 will only import data from Outlook 2011 or newer.

if your goal is to get data from Entourage into Outlook, you can't do that without first importing the 2008 Entourage data into Outlook 2011.

If you're using Outlook 2011, you need your email database long enough to import it into Office 2019.

Import email messages, contacts, and other items into Outlook ...

https://answers.microsoft.com/en-us/msoffice/forum/all/outlook-with-catalina/03c260df-e987-4421-bb2d-b3efe2c8fea3

https://answers.microsoft.com/en-us/msoffice/forum/all/outlook-folders-missing-after-upgrade-to-catalina/62c0c126-a861-4bb1-b44c-ee0cfcee0c9e

upgraded to office 365 on mac using catalina and lost all ...

Outlook for Mac 2011 does not work with macOS 10.15 Catalina

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Rescue the Outlook Files

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up