Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

ej-snapp Author

Level 1

5 points

iPhone linked to Apple ID despite it's not in the device list

Hi guys,

I've got the phone, seller doesn't see it in his device list and despite of it is still linked to his user ID. What I(he) need to do to activate this Phone in my possesion?

thanks guys. Hopefully I don't have to follow silly advised from strangers to unlock this phone. It's not easy to contact the seller now as he's on different continent now and doesn't respond to my messages.

Thank you.

iPhone 7 Plus

Posted on Sep 14, 2020 12:22 PM

Reply

Best reply

Level 7

24,024 points

Posted on Sep 14, 2020 12:25 PM

Sounds like you’ve run into Activation Lock.

You’re going to have to work w/ the previous owner or it will NEVER work for you.

See instructions here:

https://support.apple.com/en-us/HT201441

View in context

Similar questions

2 replies

Best reply

Level 7

24,024 points

Sep 14, 2020 12:25 PM in response to ej-snapp

Sounds like you’ve run into Activation Lock.

You’re going to have to work w/ the previous owner or it will NEVER work for you.

See instructions here:

https://support.apple.com/en-us/HT201441

Reply

Level 10

196,389 points

Sep 14, 2020 12:23 PM in response to ej-snapp

Return it and get your money back.

Reply

iPhone linked to Apple ID despite it's not in the device list

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple ID.

Learn more Sign up