phone was getting to back up and restore and now turned to balck screen keep turning off and ok and still show a connection to PC
phone was updated and then screen turend black and show the connection PC and unable to change anything
User profile for user:
jeremy_v
User level:
Community Specialist
Hello Ahmedheshmat51,
Welcome to Apple Support Communities! We understand you're having trouble backing up/ updating your iPhone. Let's see what we can do to help.
Let's follow the steps exactly how they are in this article:
If you can't back up your iOS or iPadOS device to a computer or restore it from a backup
Best Regards.