Airpod Pros ask to connect every time I open the case.

Hello  jojo1515,

Thanks for using the Apple Support Communities. We understand that you're having an issue with your AirPods Pro connecting as they should. You mentioned that you'd received a replacement for one of your AirPods. Do you recall is you used the actions in the following article, to set them up?

Set up your replacement AirPods or charging case

Also, you mentioned that you've reset them several times. Just to make sure we've got it right, you're using the actions outlined here: Reset your AirPods? Are all your devices that you connect your AirPods with, running the most up to date OS version? If not, updating them may help.

How to back up your iPhone, iPad, and iPod touch

Update your iPhone, iPad, or iPod touch

If you continue to experience this issue once you're confirmed the reset process and ensured your devices are up to date, it might be a good idea to reach out to Apple Support for additional assistance. You can reach out to them directly at Get Support.

Best regards.

I successfully solved this issue. What I did was:

-unpair/forget AirPods

-remove iCloud

-pair AirPods

-sign in to iCloud again

this was first tested on my old phone. The issue only happened after I got a new phone.

my AirPods now go right to the battery level screen as expected every time. Hopefully this will work out for everyone else!

In case this is still an issue on this thread, here's an easy fix:

Settings > Bluetooth > Information icon > Forget This Device

(Note: It's okay if your airpods aren't paired at all, just skip this step)

Go to the "Find My" app

Look at the devices

Remove the airpods as a device by swiping from right to left

Attempt to reconnect the airpods again and you should be good

Hello,

I am not sure if helpful but will share my experience. I had a similar situation (Every time I open the case lid I would get "Not your Airpods" or the "share audio" message).

Could not resolved via Apple support. So, after trying a few things this is what solve the problem:

1. Forget the Airpods pro in all mac devices.
2. Log in into your icloud account (Did this on my iMac) *
3. Reset your Airpods pro
4. Re-connect. And that fixed the problem.

Even though it seems odd. The only explanation I could think; is that I had an icluod session open somewhere in a device that was messing stuff. So, by login into my account and do a reset/repair it recognized them.

Again, not sure if this is the solution but it worked for me. (Unless Apple did a fix today via firmware update or something) Hope this helps you.

I had a similar experience with you and FeloGoGo.

How I perceived the problem:

1. I paired airpods to my iPhone as usually
2. When I open the lid, it would still continue saying "Not your airpods - Connect" even though in background my iPhone still shows Bluetooth settings and there I see my airpods changing status to Connected.
3. Close the lid, open it, again
4. same story, airpods work (connected) but the annoying "Not your airpods" pop up again and again. Resetting airpods didn't help.
5. My Macbook wouldn't show the airpods in the speaker menu (the only way to connect would be to pair it as a generic bluetooth device but that doesn't allow to switch airpods between devices quickly - bummer).

My guess at the root cause:

It turned out, that my Macbook had iCloud semi-connected. I remembered that when I connected iCloud, it asked me to type my AppleID, then AppleID password, then the passcode that unlocks my iPhone. Well, at that point I thought that was unnecessary and creepy so I didn't enter my iPhone's passcode. So that's why my iCloud kinda worked (even Handoff between the iPhone and Macbook) but the airpods still complained. Switching between airpods between macbook and iPhone didn't work (only manually reconnecting as a regular bluetooth device, which is annoying and slow - unacceptable).

I think when Airpods connected to the iPhone, it tried to send info about the Airpods to all other device connected to iCloud.

But since my Macbook was only semi-logged in to iCloud (read above), my iPhone would get an error in response or something like that and then probably a standard reaction to an error is to assume the airpods are not mine.

I'm a developer so I guess Apple wrote try/catch in the code without really looking into the error response and not differentiating on why the error happened, just reacting with the same "Not your airpods" to all errors.

Fix that worked:

1. I signed out of my iCloud on my Macbook,
2. then signed in again into iCloud on my Macbook with using both AppleID password and my iPhone's passcode.
3. Airpods got recognized in the speaker menu of the Macbook, they just started working correctly. If I open the airpods case's lid now, both macbook and iPhone react to it - as expected.

For purity, I'd remove airpods from the iPhone and macbook and reset&pair airpods again but I don't remember if I actually did it. After the iCloud full re-login, airpods started working on both iPhone and macbook and started switching between these two devices (though still manually, you need to choose airpods as your audio like you normally switch between bluetooth speakers and wired headphones - much faster and easier - no need to go to bluetooth settings).

Update: I just spoke to Apple Support on the phone and they said this issue has now been reported by multiple people and they're working on a fix. Said to check back in with them each week for developments. Seems like it must be an ios software bug.

The auto switching feature between iphone and ipad is also not working and I guess this is all part of the same issue.

Was on with Apple Support, updated iOS, still having same issue as others... Oh yea, they hung up on me too!

This is a really material problem for many users and Apple needs to fix or they will lose customers.

This is exactly the same with me.

After reading your post I just tried signing out of iCloud on my phone and pairing them again and they work exactly as they should. Actually, they are still working as intended (on my phone) after signing back in to iCloud.

However if I try to pair them to my iPad signed in to the same iCloud account I still get the 'not your airpods pro' message, even after signing out and back in to iCloud on the iPad.

This can only be an iCloud issue, but no closer to understanding what it is.

I have this problem too, and it’s very weird. It only happens on my iPhone but not my iPad. The AirPods Pro functions however, work fine including switching between devices. I tried resetting my AirPods and iPhone network settings multiple times. I hoped that with iOS updates it would go away, but even after around 3 iOS 14 updates, it’s not fixed.

Having the same problem as well - I also had an issue where one headphone would work and then when I placed the other one in my ear, they would go silent. After resetting a few times, it switched ears and after resetting a few more times, it is working, but still offering to connect "not my airpod pros" everytime I open the case. I had these replaced last week due to the noise cancellation and static issues, so they should be the newest model. I've had a total of 5 airpods replaced because of little glitches... most were the screaming in my ear/static issue.. If it just stays with prompting me to connect a foreign airpod each time, I'm ok with that.

My question, is why is my AirPod Pros popping up “not your AirPods pro” on my wife's phone and other iPhones when in close proximity? I even have the setting on "When Last Connected to this Phone"! I have even reset it, removed it from my phone/bluetooth, etc... Per all the info I have read on line. On my phone its ok (just keeps popping up all the time (battery levels screen). I wish apple would fix this problem, though. Ones is enough, not every few mins.

Any assistance would be appreciated.

I'm having this issue too with my brand new airpods pro - did you get a resolution in the end?