Apple Music Sync

Hi I just purchased Apple music and i am trying to sync with cloud library but unfortunately it is not syncing so i am not able to add music in my library. Please help. I tried everything backing up my mobile and all as suggested.

Posted on Sep 15, 2020 7:34 AM

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1 reply

bailier

Community Specialist

Sep 16, 2020 8:47 AM in response to shashank06

Hello shashank06,

Thanks for using Apple Support Communities.

We understand you are seeing an issue when trying to enable the Sync Library option within Apple Music. We are happy to help provide some guidance on this.

Depending on how much music you have that needs to be synced, it might take some time to process and fully sync. First, let's make sure that your iPhone is up to date with the latest iOS version available:

Update your iPhone, iPad, or iPod touch

If you are already up to date, or the issue continues after you update the device, let's try signing out of Apple Music and back in by going to Settings > iTunes & App Store > [Apple ID} > Sign Out. Once you've signed back in, use the steps in the following resource to enable Sync Library again:

Turn on Sync Library with Apple Music

Let us know how it goes or if you have any questions.

Best Regards.

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Apple Music Sync