problem with ipad battery
I recently bought my ipad but the battery seems to be decreasing instead of increasing while I am charging it. could someone tell me how to solve this
iPad (6th gen) WiFi
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I recently bought my ipad but the battery seems to be decreasing instead of increasing while I am charging it. could someone tell me how to solve this
iPad (6th gen) WiFi
These support pages may be helpful:
If your iPad won't charge – Apple Support
Charge and monitor the iPad battery - Apple Support
If you contact Apple Support, you can request a remote battery diagnostic - which will likely better inform any necessary remedial action. The Contact Support link is at top-right of this page.
Alternatively, the excellent Apple Support App can be used to open a support case:
These support pages may be helpful:
If your iPad won't charge – Apple Support
Charge and monitor the iPad battery - Apple Support
If you contact Apple Support, you can request a remote battery diagnostic - which will likely better inform any necessary remedial action. The Contact Support link is at top-right of this page.
Alternatively, the excellent Apple Support App can be used to open a support case:
The battery might be defective.
But since you bought that device recently, have it inspected at an Apple Store or Authorized Service Provider among this list:--> Apple – Location Selector
Regards
Giulio
great! thanks for your help 👍🏼
My pleasure :)
Giulio
will check those out! thank you 👍🏼
You’re welcome.
It’s always better to understand the problem before trying to arrange potentially unnecessary repairs.
problem with ipad battery