No extension cord comes with new Mac.

I tried using old one. It doesn’t work with Apple C cable BUT it does work if I use a different brand C cable. What’s up?

Posted on Sep 15, 2020 9:31 AM

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30 replies

Sep 15, 2020 9:37 AM in response to scotpondonyahoo

Apple stopped including the extension cord a few years ago, but old ones do work with current adapters and Apple still sells the extension cord separately. Personally, I have around a dozen of the extension cords from prior Macs (even one from an old FireWire iPod), and I am using several of them with older MagSafe and current USB-C chargers.


If you have an old one that's not working, it may have been damaged.

Sep 15, 2020 11:40 AM in response to neuroanatomist

The "genius" at UES Madison Ave store insisted there was a cord in the box and insisted I must have thrown it out. I still have the box. I now found this is a false tale circulating on internet. He was dismissive about using my old ext cord. The end is old style not like they now sell separate. Claimed they had none in stock. Again, my old ext cord does work with a replacement C Cord whereas the Apple C cord only works when I plug the block Directly into a power outlet..

Sep 18, 2020 7:59 AM in response to BobTheFisherman

Bob, please! This is a NEW extension cord and as I've said, I tried 3 different ones. Simple ext, the type with a "box" and a surge protected ext ALL OK with other equipment. I'm pretty sure there's something wrong with the block and will return to "genius" bar for 3rd time and take my ext cords with me for testing block because it does work when they plug directly into a power outlet.

Sep 18, 2020 1:41 PM in response to scotpondonyahoo

scotpondonyahoo wrote:

I get No power from the APPLE USB-C cord whenever the block is plugged into ANY of FOUR extension cords. BUT, the USB-C Cord purchased at Walmart attached to the block works fine when the block is plugged into any of the 4 ext cords. Should I start over with a new topic? If so, what subject/title? Defective block or USB-C defective?

What happens when you use the APPLE USB-C cord with the power adapter plugged directly into the wall?

Sep 15, 2020 12:07 PM in response to scotpondonyahoo

If you mean the Apple Power Adapter Extension Cable, the 'duckhead' connector at the charger-side of that has not changed in ~2 decades.




My Touch Wheel iPod from 2002 came with one for it's included FireWire charger, and that power extension cord works perfectly with the 96 W charger for my 16" MacBook Pro.


As stated, if your old Power Adapter Extension Cable is not working with your current adapter, the cable is damaged or broken.


Here's a picture of the cable-organizing/concealing box sitting under my desk at home, in there are five Apple notebook chargers ranging from a 60 W MagSafe from a 2008 MacBook to a 96 W USB-C from my 2019 16" MBP.



Two of them are MagSafe, three are USB-C. All have the same type Power Adapter Extension Cable, and since I've never bought one separately, they all came with a Mac or iPod...meaning must all be older than 2015 when Apple stopped including them (in fact, the newest one of mine is from the 17" MacBook Pro that I bought in 2011, and some are much older than that as you can guess from the aged gray color of some of them).

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No extension cord comes with new Mac.

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