No extension cord comes with new Mac.

I tried using old one. It doesn’t work with Apple C cable BUT it does work if I use a different brand C cable. What’s up?

Posted on Sep 15, 2020 9:31 AM

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30 replies

Sep 18, 2020 12:34 PM in response to scotpondonyahoo

And, the Walmart replacement C cord gives me power when the block is plugged into any of the 3 extension cords.

To reiterate John Galt's question, what is this thing you're calling a "C cord"? That's not a commonly used term. With a new Mac notebook, Apple provides an AC adapter (or charger, if you prefer - that's the thing that plugs into the wall) and a USB-C charge cable (connects to the charger on one end and the computer on the other). "C cord" sounds like shorthand for the USB-C charge cable. It that's what you're referring to, then it sounds like you have a bad USB-C charge cable and need a replacement. Since the AC adapter and USB-C charge cable are covered by the same warranty as your Mac, Apple should provide a replacement if it is not working (assuming it's undamaged).


If that cord is not long enough, you need an extension cord between the AC adapter and the wall outlet, not a longer USB-C charge cable.

Sep 18, 2020 12:56 PM in response to neuroanatomist

Why get all fussy when you know Im referring to USB-C? As I said l, Apple genius plugs the block into power outlet, cord works fine, tells me my old Apple ext cord must be bad. Ignores that Walmart USB-C works fine with my ext cord. Says store doesn't have any Apple ext cords that he can use to test his solution. So, I will go to the big 5th ave store in Manhattan and push to test block.

Sep 18, 2020 1:17 PM in response to scotpondonyahoo

It wasn't clear. It's still not. Most of the discussion (based on the title of your post) has been around extension cords.


scotpondonyahoo wrote:

Again, my old ext cord does work with a replacement C Cord whereas the Apple C cord only works when I plug the block Directly into a power outlet..


What you said there is that your old Power Adapter Extension Cable works with the Walmart USB-C cable, and the Apple USB-C charge cable works when the power adapter is plugged directly into the wall.


If you can plug the AC power adapter into the wall and the Apple Apple USB-C charge cable delivers power to your computer, both of those components are functioning. If you then connect the AC power adapter to a standard surge protector and get no power to the computer, the problem is the surge suppressor.


Once again, I'll quote John Galt:

Perhaps you should start from the beginning. Describe the assistance you are seeking.


Sep 18, 2020 2:14 PM in response to neuroanatomist

You haven't read all of the thread. When block is plugged into "wall" outlet, the USB-C Sends power to laptop. I took the "device" ext cord with me on my 2nd visit. Genius insisted that cord was no good on the block - even thought it works fine with The USB-C purchased am from Walmart. And he said he had NO ext cords in the store! This time I'll take all 3. BTW genius insisted an ext cord came with my Mac and maybe I threw it away with box. But I never toss Apple boxes and he doesn't know what he's talking about.

Sep 18, 2020 3:11 PM in response to scotpondonyahoo

• Apple Power Cables (for portable AC adapters) from OWC:

https://eshop.macsales.com/shop/accessories/cables/apple-power-cables


When in stock, may be new; or tested good and noted as such.


Site shows two 1.8M official Apple power cables, per question.

Both new. This reputable Mac vendor has other useful things.


1.8 Meter (72") Apple Genuine AC Power Cable. Bulk Packaged $6.79

1.8 Meter (72") Apple Genuine AC Power Cable (not bulk) $7.75


While perusing second-hand stores, I'm almost always on lookout

for extra accessories such as these official Apple cables, & adapters.


Most of mine were only 50 cents and appeared unused. And fit.


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No extension cord comes with new Mac.

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