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Even after turning off the "Audio Descriptions" i still and getting the narration on a movie. What steps can I take to remedy this?

Even after turning off the "Audio Descriptions" i still and getting the narration on a movie. What steps can I take to remedy this?


Apple TV HD, tvOS 13

Posted on Sep 15, 2020 12:01 PM

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Question marked as Top-ranking reply

Posted on Sep 15, 2020 2:11 PM

Problem solved by calling Apple Support. It was not an issue with Apple TV. It was on the app Prime Video...swiped down while playing a movie and gave options for Audio. Option solution was non-AD on preferred language. Hope this saves someone else some time and irritation.

2 replies

Even after turning off the "Audio Descriptions" i still and getting the narration on a movie. What steps can I take to remedy this?

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