No sound music app on Samsung tv

No sound when I try to play Apple Music in app on tv

Posted on Sep 15, 2020 2:03 PM

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Question marked as Top-ranking reply

Posted on Sep 27, 2020 5:34 PM

Hi there Ocean0429,


Thanks for using Apple Support Communities. It sounds like you are having an audio issue when using Apple Music on your TV. We will be happy to help.


Set up the Apple Music app on your Samsung smart TV


Try resetting the Apple Music app on your smart TV.


"Reset the Apple Music app

You can restore the Apple Music app to its original settings, remove all of your personal information, and sign out of all accounts. If you reset the Apple Music app on a smart TV that's also signed in to the Apple TV app, then the Apple TV app will also be restored to its original settings. 

  • To restore the Apple Music app and Apple TV app on your smart TV, open either app, then go to Settings > Reset Apple TV and Apple Music.
  • If you just want to sign out of the Apple Music app on your smart TV, open the Apple Music app and go to Settings > Accounts."


We hope this helps!

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1 reply
Question marked as Top-ranking reply

Sep 27, 2020 5:34 PM in response to Ocean0429

Hi there Ocean0429,


Thanks for using Apple Support Communities. It sounds like you are having an audio issue when using Apple Music on your TV. We will be happy to help.


Set up the Apple Music app on your Samsung smart TV


Try resetting the Apple Music app on your smart TV.


"Reset the Apple Music app

You can restore the Apple Music app to its original settings, remove all of your personal information, and sign out of all accounts. If you reset the Apple Music app on a smart TV that's also signed in to the Apple TV app, then the Apple TV app will also be restored to its original settings. 

  • To restore the Apple Music app and Apple TV app on your smart TV, open either app, then go to Settings > Reset Apple TV and Apple Music.
  • If you just want to sign out of the Apple Music app on your smart TV, open the Apple Music app and go to Settings > Accounts."


We hope this helps!

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No sound music app on Samsung tv

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