cant log in to imessage on my macbook air

hagwd wrote:

i cant log in to imessage on my macbook air i hvae looked this up and not much came up.

this happened when i got the computer.

If you can't sign in to your iMessage account or FaceTime on your Mac - Apple Support

Did you read the link razmee209 posted?

What happens when you try to log in? Error message(s)? More information would help.

More links.

Messages – Can’t log in.       

Messages – Can’t log in 2.    

Have someone else attempt to sign in using their Apple ID. If they can successfully sign in and use Messages/FaceTime, it may be your Apple ID. Someone I know had this happen and I was able to sign in using my Apple ID. After a call to Apple Support and then being elevated to a tier 2 support person, it turned out it was a problem with their Apple ID. It took the software engineers 3-4 days to fix the problem. When calling Apple, make sure you tell them it is an Apple ID problem so you don't get charged.

You can also try signing in on another device/computer. There have been a couple of posts where people's device/computer was blocked. You will need to contact Apple for that problem also.

There is a contact link.

Apple ID - Official Apple Support.    

Contact Apple for help with Apple ID account security - Apple Support.   (The link doesn’t always load)

Get Support     Work through the screens to get a chat option. 

Apple Support schedule phone call

https://twitter.com/AppleSupport

You are welcome. I posted some other links you can read.