Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

spatial audio not working

I have the latest airpods and ios 14 firmware but spatial audio is not working. I tried to forget the device however the problem still remains.


Posted on Sep 16, 2020 8:57 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 9, 2020 11:23 PM

Hi Guys,

I figured out how to fix this on my iPhone as I had the same issue where it worked fine on the iPad but not on the phone.


On your phone go to settings-accessibility-audio/visual. Then turn off the slider for ‘Mono Audio’.


Once done, try an apple+ video 😬


Hope this helps.

6 replies
Question marked as Top-ranking reply

Oct 9, 2020 11:23 PM in response to ard6

Hi Guys,

I figured out how to fix this on my iPhone as I had the same issue where it worked fine on the iPad but not on the phone.


On your phone go to settings-accessibility-audio/visual. Then turn off the slider for ‘Mono Audio’.


Once done, try an apple+ video 😬


Hope this helps.

spatial audio not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.