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User profile for user: showvhick
showvhick Author
User level: Level 1
5 points

Wifi keeps disconnecting after startup or restart

I am facing the problem from the day I bought the new MacBook Pro (13-inch, 2019, Two Thunderbolt 3 ports) edition. My home's D-link router that I am using for last 3 years gives no problem to any of my device, even my old macbook air 2013 laptop. But this laptop connects to the wifi instantly after it starts, but within 2-3 seconds it gets disconnected. Then I manually click on wifi icon and connect the router. It connects and again in 3 seconds, it gets disconnected. Initially I thought, there's may be some compatibility issue with the router. So I turned on my Mi A3 mobile's hotspot and connected to the laptop. It got connected and there was no issue. Then I reconnected the home router and surprisingly it remain connected. So everytime I restart macbook, I have to follow same process to keep my home router connected. I want to get rid of the problem. Everytime I see any update for OS, I think that this will be solved, but no luck since last 4 months. My OS is MacOS Catalina 10.15.6. Anyone know how to solve the issue, please let me know




MacBook Pro 13″, macOS 10.15

Posted on Sep 16, 2020 9:03 AM

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User profile for user: SnickZ.
SnickZ.
User level: Community Specialist

Sep 17, 2020 1:54 PM in response to showvhick

Greetings, showvhick.


It appears that you're having a problem keeping your 2019 MacBook Pro connected to your home's Wi-Fi network. You also note that your other devices don't seem to have the same problem. Good job in the troubleshooting you've tried, and we're glad to help with this.


Resolve Wi-Fi and Bluetooth issues caused by wireless interference -- Because your Mac stays connected to your mobile’s hotspot, we need to look for what’s causing this issue. Since disconnecting from a Wi-Fi network is a symptom of interference, this article can help.


Recommended settings for Wi-Fi routers and access points -- If you're unable to locate anything interfering with your connection, make sure your router is using the recommended settings.


If your Mac doesn't connect to the Internet over Wi-Fi -- If your MacBook Pro still disconnects from your network, you can analyze your wireless connection. If nothing is reported, try monitoring your connection.


Let us know how that goes.


Take care.

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Wifi keeps disconnecting after startup or restart

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