I have CBS AllAccess on a Fire TV Stick on one television. I have purchased an Apple TV for another television. CBS AllAccess subscriptions allow simultaneous use on up to three devices. How do I activate the existing account on the new Apple TV?
Apple TV HD, tvOS 13
The post "Sep 16, 2020 11:52 PM in response to plaidflannel" from Urquhart1244 DID solve my problem.
After using the Amazon Fire TV Stick for several months, I am finding the interface to the Apple TV to be more difficult to navigate. A Google search for information on how to install CBS AllAccess on the Apple TV said to look for the App Store in the top menu bar. I interpreted that as meaning a row of text links at the top of the screen. It turns out that the App Store icon was several rows down (and off the screen) in the colorful rectangles.
My second error was that I was trying to find "CBS AllAccess". In the App Store, there was only "CBS Interactive". After installing that app, I was able to use the login credentials for my existing CBS AllAccess account. A cursory examination suggests that all of the programming in "CBS AllAccess" on my Fire TV Stick is also available in "CBS Interactive" on the Apple TV.
Thanks to Urquhart1244 for the detailed help.
Now all I need to do is find a user-friendly third-part remote control for the Apple TV to replace the clumsy one that came with the device.
The post "Sep 16, 2020 11:52 PM in response to plaidflannel" from Urquhart1244 DID solve my problem.
After using the Amazon Fire TV Stick for several months, I am finding the interface to the Apple TV to be more difficult to navigate. A Google search for information on how to install CBS AllAccess on the Apple TV said to look for the App Store in the top menu bar. I interpreted that as meaning a row of text links at the top of the screen. It turns out that the App Store icon was several rows down (and off the screen) in the colorful rectangles.
My second error was that I was trying to find "CBS AllAccess". In the App Store, there was only "CBS Interactive". After installing that app, I was able to use the login credentials for my existing CBS AllAccess account. A cursory examination suggests that all of the programming in "CBS AllAccess" on my Fire TV Stick is also available in "CBS Interactive" on the Apple TV.
Thanks to Urquhart1244 for the detailed help.
Now all I need to do is find a user-friendly third-part remote control for the Apple TV to replace the clumsy one that came with the device.
You may want to contact CBS AllAccess to see if they have a possible solution, however I doubt they do. I use them, I simply took advantage of the bundle offer of CBS AllAccess and Showtime. Not a bad deal if you have any interest and may save you a bit if you like content on both. Obviously you would have to get rid of your current subscription but talk to CBS to see what they recommend.
If you have an Apple TV HD, tvOS 13, then you can download third party apps from the on-device App Store.
Find apps in the Apple TV App Store - Apple Support
The version of CBS AllAccess that is inside the Apple TV app does not offer a way to sign in to an existing account. All it offers is a way to purchase another account.
This post "Sep 16, 2020 3:55 PM in response to plaidflannel" from rkaufmann87 DID NOT solve my problem. I accidentally clicked the wrong button, and there is no apparent way to retract that selection.
This response is potentially very helpful. However, I cannot find any way to get the CBS app from the app store. How is that accomplished on the Apple TV device?
I have tvOS 13.4.8; the device is HD, not 4K. I do not see the App Store icon (the blue rectangle with the white A in the middle) anywhere on any screen. How do I find it?
I have CBS AllAccess in the Apple TV app, open that app, scroll down and you will find it. BTW, please update TV OS, TV OS 14 was released today.
Do you have the CBS All Access subscription through CBS, or through Amazon?
To use the CBS All Access app on Apple TV with a subscription not on your Apple ID, then you will need the sign in through the app with your CBS subscription credentials (username and password).
You do not have access to the Apple TV app Channel CBS unless you subscribe from the Apple TV app, and then you will have to watch through the Apple TV app.
I have tvOS 13.4.8; the device is HD, not 4K.
Both models should have the exact same App Store.
I do not see the App Store icon anywhere on any screen.
Unless it is a deployed device (e.g. managed by employer or edu institution) with restriction to not have access to the App Store, it should have the App Store among the other apps on the Home Screen. Normally the App Store can’t be hidden or deleted.
How do I find it?
A default setup would likely have the App Store app in the first row, and on the right. But users can rearrange the apps on the Home Screen, so it can be elsewhere.
How do I activate an existing CBS AllAccess account on new Apple TV device?
