Trying to update to iOS 14 with this version but both my iPad Air 3rd gen & my iPhone 11 Pro keep throwing error 4000 after extracting the file. My searching says that I need the "latest version of iTunes" but I have the latest version.
Anyone running into this?
Windows, Windows 10
So after many attempts I found something that worked.
I temporarily disabled / removed my passcode to unlock my device, and disabled auto lock. I had to put in my Apple ID password to do so. I didn’t have to disable face id.
hopefully this works for others. Good luck!
after the update it prompted me to create a passcode.
It's a pitty that after all these weeks they havent provided a new version of Itunes for this disturbing error
Funny how I’ve lost the ability to check for updates
Anyone know if 12.10.10.2 fixes this. I am planning to update my wife’s iPad today, so here’s hoping. Will update!
finally they fixed the error. F I N A L L Y
thanks
Hey, anyone else tested this. I got same error when I did another iPhone, so whilst it worked on an older iPad, did not work on iPhone XR
Same error using 12.10.10.2 when trying to update XS to 14.1
itunes 12.10.10 again gives the same error.
THIS IS PATHETIC that they don't fix it for such a long time
I didn't realize/notice that it is the point when it asks for the passcode...
btw - it's the same issue on macOS, but different error code, which makes troubleshooting difficult
Just tried iTunes v12.11.0.26 with iOS 14.3... Same 4000 error.
This would be hilarious if it wasn't so freaking sad.
THEY ARE PATHETIC. iOS 14.3 is released and they haven't fix it yet. PATHETIC APPLE
they are pathetic true. After all these updates in iTunes the error stays. and everytime you need to follow the workaround
I have an iPhone X and i have this problem too!
Same error in desktop, laptop, both of them with updated windows and itunes
tried with 2 different authentic cables
again same error
restarted phone, computer, again same error.
this was driving me crazy.
i put the mobile in dfu mode and then I updated it
I can confirm 2 workarounds that worked for me.
iPad Air (3rd Gen) - Passcode Turned off - Update went through fine but if you have any credit cards in your wallet they will be removed. You can add them back with the CVV code after the update.
iPhone 11 Pro - Put iPhone in Recovery Mode - Update went through but then I had a "attempting data recovery" screen after update. This screen takes a long time to get through & I mean a long time (easily 30-45 minutes), but it does recover & you will not need to re-input anything
It's amazing to me that, a month later, Apple still hasn't released a fix for this. I even called support about it but it is clear that didn't do a thing.
Not sure what removing your passcode would do to your phone. At worse I had to re-add my credit cards to Apple Pay. Nothing else was lost by removing my passcode.
Did putting it in DFU mode force you to erase all data and restore from backup? i'd rather avoid that as i have lots of music and music videos.
iTunes Windows v12.10.9.3 error 4000 for iOS 14
