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Repair problem

I had my iPhone XS repaired a couple of weeks ago after water damage. A few days ago it started not responding when I tried to unlock it. Screen wouldn’t turn on, but I could hear the camera click so I knew it was on. It did this a couple of times the first day then got worse. Now it hasn’t come on in 2 days. In the little time I’ve had it back I haven’t dropped it or gotten it wet. Could it have not been repaired completely?

iPhone XS, iOS 13

Posted on Sep 16, 2020 6:46 PM

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Question marked as Top-ranking reply

Posted on Sep 16, 2020 7:00 PM

Hi, you can check this: If your iPhone, iPad, or iPod touch won't turn on or is frozen


If the issue persists, you can take your phone to an Apple Store or Apple Authorized Service provider. Book an appointment on getsupport.apple.com or use the Apple Support app.

11 replies

Sep 16, 2020 7:14 PM in response to Turnilyo_

You can check this: If the camera or flash on your iPhone, iPad, or iPod touch isn't working

Download the latest iOS software update, go to Settings > General > Software Update.

You can restore your phone as new:

How to back up your iPhone, iPad, and iPod touch

Restore your iPhone, iPad, or iPod to factory settings


If the issue persists, take your phone to an Apple Store or Apple Authorized Service provider. Book an appointment on getsupport.apple.com or use the Apple Support app.

Repair problem

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