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disabled phone!

my sons phone is disabled. I am aware he needs to coneect to itunes, but when he logs in with apple ID it sends him a verification code to his phone that he cannot access because his phone is disabled!!!

iPhone 7

Posted on Sep 16, 2020 6:50 PM

Top-ranking reply

FoxFifth

Level 10

472,719 points

Posted on Sep 16, 2020 6:54 PM

He doesn't need to log in. He just needs a computer where iTunes is installed. See instructions in If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

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disabled phone!

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