Workout maps gone in iOS 14?

Mine hasn't synchronized, and even today I have holes in exercise and stand hours. I tried rebooting everything and even reverted to my old watch face (at this point I'm trying everything) but it just feels flaky and unreliable at this point. I already restored the watch from a backup, as it fixed an issue I had had about a year ago, but this time it just didn't. I could restore the phone, but I doubt that would help at this point!

Updating privacy and location settings won't help (didn't help me at least). I tried to enable all location services, disable and re-enable each one of them and it is still the same. Probable a fresh iOS reinstall will help, but I don't wanna do it until we get a new iOS update.

Hi everyone,

This morning I had some free time and did some testing.

I tried both the Nike app and the adidas app, as well as Strava and they all plotted the route correctly without any problems.

Not only that, using RunGap I was able to synchronize on all accounts without problems.

I believe that from tomorrow I will start monitoring my run with these tools even if I am a little sorry because I was very, very comfortable with the Training app.

In the meantime, I can confirm that even with version 14.2 Beta 1 the problem remained.

I don't know if this will help with the missing GPS traces, but I'd be curious if anyone could test this.

1. In the Watch app on the phone, change the watch's name so it's easy to tell apart (e.g. mine was called "Ytse Watch", I changed it to "Ytse Watch 7"; anyone who gets the reference wins a virtual pat on the back).
2. In the Health app on the phone, go to Browse, then go to Activity > Activity. Scroll down and tap Data Sources & Access. Tap Edit and drag your "current" watch is at the very top (this is why we changed the name). You may have multiple watches with the same name if you ever got your watch replaced or just restored from a backup.
3. Go back to the "Activity" category and go into "Workouts". Scroll down and do the same with "Data Sources & Access".
4. Go back to "Workouts", and do the same with "Workout Route Data Sources & Access". Note that in this case I do not have my "current" watch in the list, for some reason.

Just doing that made my iPhone 11 hot so it's probably doing something. I am unable to try an outdoor workout until a few hours from now, but I'm curious to see if others have their watch in the "Workout Route Data Sources & Access" list at all, and if it helps at all with the missing data.

Another oddity I noticed is that, if I go to "Show all workout routes", none of those have any route included. I also had the issue with iOS 13.7 not recording GPS at all (it started failing on Sept 1, just when 13.7 came out), but even older ones that used to have a track are not showing it. This would explain why Fitness isn't picking it up either. (Note that even though I'm a general nerd and have a history of being a developer, I haven't developed on iOS for many years now, and I do not have access to iOS or watchOS's internals. This is just pure speculation on my side.)

The fix from Apple won't happen overnight or anytime soon.

I recommend formatting/reseting your iPhone (after backing it up via iCloud/iTunes) and then restore it from iCloud/iTunes. Re-pair the watch and hopefully, this will fix the issue.

I'm going to give this a go a bit later tonight.

I agree, we'd normally be getting this sorted out in 14.2 (since 14.1 is 'reserved' for iPhone 12s and the new iPads), but given how big this is getting — even RunGap's site has a post about this, claiming that it's corrupting Health's database for good — I would hope that Apple's working on some emergency release of 14.0.1 or something to address this.

It's appalling that it's doing this even with Apple's own "internal" apps and nothing else. Personally I'm not a runner, I just track my walk workouts with my Watch and only use iOS's Activity/Fitness app (RunGap is read-only for me), but to completely lose hours of data isn't exactly encouraging.

I made a local backup before installing 14.0, but that wouldn't really work I think. I can restore from the latest iCloud but it's from last night, so data was already corrupt them. I think I missed the train for getting to a valid state via a restore!

I've tried the full reset of both phone and watch with subsequent restore from backup.

No help for me. I still have the workout problem, and my watch (OS 7, Series5 GPS) still burns through battery much faster than when I was running OS 6.

I have seen on another thread that people that have previous map route data still there but missing from ios14 onwards doing a watch unpair and then pair again resolves issue.

could someone confirm if this is the case?

That didn't work for me, unfortunately. I still have them in RunGap (prior to Sept. 1 anyway; as I said in this thread, my watch stopped recording gps tracks with iOS 13.7, but I only noticed right before updating to iOS 14!), but I can't access any maps in Fitness. Not sure if it's because the Health database is corrupted or it just can't access them.

I have been having all of the following issue. The good news is that I am working with an Apple Support Specialist and they called me back yesterday asking to pull logs from my iPhone.

It seems that Apple is not only 'aware' of the issue, but they have developers assigned to the investigation.

1) Some workouts not syncing to Fitness App

2) Heart Rate Data has large gaps

3) Map missing from workout PRIOR to the update

4) Map only showing starting position on sync'd workouts POST update

5) Activity Bar Timeline not showing all data (Easily seen with the stand timeline)

6) Data MANUALLY sync'd from iPhone to Strava is only showing about 60% of the distance

dwebb66 wrote:

I have been having all of the following issue. The good news is that I am working with an Apple Support Specialist and they called me back yesterday asking to pull logs from my iPhone.

It seems that Apple is not only 'aware' of the issue, but they have developers assigned to the investigation.

Yay! This is what happens when people report things to Apple!

People need to keep reporting this to Apple, either through customer support or the feedback page. The more people who report, the larger the pool of data Apple will have to draw from if they need to.

Well I did carefully unpair and the re-paired my Apple watch to the iPhone (both had been updated to latest IOS, took a 6 mile walk and the MAP WAS BACK! Thank you all for your help. Oh yesterdays still just shows as a dot on map but all the stats are ok! :)

So I took my time today, unpaired and wiped Apple Watch, backed up iPhone to both iCloud and locally and restored it.

I guess it is now syncing with the cloud and everything so I'll give it a couple of days to recover.

Just went out for a walk and tracked my progress with the Workout app. Came back home and it didn't make it to the Fitness app (as of now), maybe it'll get there overnight, will keep you posted.

As of older workouts – still no route on the map. Again, will give it several days to get through.

Got another bug – all my music from Music app disappeared. Turning off/on the music sync didn't help. Will check again tomorrow morning.

Fair point, but for some us it’s just an instinct to tinker. :D it’s also a way to provide more info to Apple to sort this out for everyone.

And an update on my end: my stand graph again lost two hours tonight. The tally is correct, it’s just a hole in the hours. I think it’s all linked to how Health fails to record data.